Privacy Policy

Welcome to FreeFast Converter, operated by FreeFast Private Limited, a company registered in India. In this policy, FreeFast Converter is referred to as the Service, and FreeFast Private Limited is referred to as the Company, we, our, or us. We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website freefastconverter.com and use our file conversion services. This policy complies with applicable Indian laws including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as well as international standards including GDPR.

2.1 Information You Provide

• Account Information: When you register, we collect your name, email address, and password.
• Contact Information: When you contact us, we collect your name, email, and message content.
• Payment Information: For paid services, payment is processed by third-party providers (Razorpay, Stripe). We do not store your complete payment card details.
• Newsletter Subscription: If you subscribe, we collect your email address.

2.2 Files You Upload

• Files uploaded for conversion are temporarily stored on our secure servers.
• We do NOT access, view, analyze, or share the contents of your files.
• All uploaded and converted files are automatically deleted within 24 hours.
• You can manually delete your files immediately after download.

2.3 Automatically Collected Information

• Device Information: Browser type, operating system, device type.
• Log Data: IP address, access times, pages viewed, referring URL.
• Cookies: Essential cookies for functionality and optional analytics cookies (with consent).
• Usage Data: Conversion types, file formats used (no file contents).

We use the information we collect for the following purposes:

• Service Delivery: To provide file conversion services and process your requests.
• Account Management: To create and manage your user account.
• Communication: To respond to inquiries, send service updates, and newsletters (with consent).
• Security: To detect, prevent, and address fraud, abuse, or security issues.
• Improvement: To analyze usage patterns and improve our services.
• Legal Compliance: To comply with applicable laws and legal processes.

We do NOT sell, trade, or rent your personal information. We may share data only in these cases:

• Service Providers: Third-party services that help us operate (hosting, analytics, payment processing) under strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or government request.
• Business Transfers: In connection with any merger, acquisition, or sale of assets.
• Protection: To protect our rights, privacy, safety, or property.

Third-Party Services We Use:

• Razorpay/Stripe: Payment processing (PCI-DSS compliant)
• Google Analytics: Website analytics (optional, with consent)
• Cloud Hosting: Secure cloud infrastructure for file processing

We implement robust security measures to protect your information:

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data we hold.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Data Portability: Request your data in a machine-readable format.
• Withdraw Consent: Withdraw consent for marketing communications anytime.
• Object: Object to processing of your data in certain circumstances.

To exercise these rights, contact us at [email protected]

We use cookies and similar technologies to enhance your experience:

You can manage cookies through your browser settings. See our Cookie Policy for details.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it immediately. If you believe your child has provided us with personal information, please contact us.

Your data may be processed on servers located outside India. When we transfer data internationally, we ensure appropriate safeguards are in place:

• Standard contractual clauses approved by regulatory authorities
• Encryption during transfer and at rest
• Processing only in jurisdictions with adequate data protection laws

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.